Shipping policy

Shipping Policy – BIO HEALING AUSTRALIA PTY LTD (ACN 689 899 027)

BIO HEALING AUSTRALIA PTY LTD
ACN: 689 899 027
Email: biohealingaustralia.com.au@gmail.com

At Bio Healing Australia, we aim to provide a reliable, transparent and consistent delivery experience. This policy outlines how we process and ship all orders within Australia.

 Shipping Locations

We ship to all addresses within Australia only.
We do not offer international shipping at this time.

Shipping Costs

Standard Shipping: Free for all Australian orders.
No additional handling or processing fees apply.

 Order Processing Time

Orders are processed within one (1 to 2) business day.
Orders placed after 2:00pm AEST, on weekends, or on public holidays will be processed the next business day.

 Delivery Timeframes

Standard delivery within Australia typically takes 3–7 business days.
Deliveries to regional or remote areas may require additional time.

Tracking Information

Once your order has been dispatched, you will receive an email containing your tracking number and courier details. Tracking updates may take up to 24 hours to appear.

 Delivery Issues

If your parcel is lost, delayed, or marked as delivered but has not been received, please contact us immediately at:
biohealingaustralia.com.au@gmail.com

We will investigate the matter with the courier on your behalf.